At EHE, we take your privacy seriously and want you to be aware of how we collect, use, share, and protect your information.
This policy applies to websites operated by EHE (“EHE”), including EHEandME.com, myEHE.health and EHE.health.
Please view our NOTICE OF PRIVACY PRACTICES to review EHE’s policies regarding the use and disclosure of protected health information (PHI).
INFORMATION COLLECTION, USE, AND SHARING
THE INFORMATION WE COLLECT ABOUT YOU
The information that we obtain comes either directly from you or from your Sponsor. Your Sponsor (e.g. your employer) may provide us with your personal information to identify you as an eligible EHE member.
EHE respects the right to privacy for all patients who enter our facilities and all visitors who come to our website. At no time will we collect information that would personally identify you unless you choose to provide it. Any personal information that you submit, such as for appointment requests, is only shared with the appropriate employees of the organization who need this information to respond to your request. Information submitted through our website may be collected to ensure technical functionality or to address any inappropriate use of our website.
HOW WE USE YOUR INFORMATION
To store information in EHEandME, you will need an account with EHEandME.
EHEandME’s servers automatically record log information about your use of EHEandME (such as number of sign-ins and number of times a link was clicked).
EHEandME may aggregate data to publish trend statistics and associations.
The information that we collect about you may also be used for:
- Patient account creation and management
- Responding to requests for services or information
- Indentifying opportunities to improve our services
- Outreach campaigns managed by EHE intended to encourage your use of our programs and services
- Research and analysis
HOW WE SHARE YOUR INFORMATION
PERSONAL INFORMATION STORAGE AND RETENTION
Personal information that you provide to us will be used as needed in order to provide you with our services. Your information will be retained where necessary to uphold our agreements, to comply with legal regulations, and/or to solve any disputes.
COOKIES & IP ADDRESSES
EHE gathers certain information automatically and stores it. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. EHE and our Partners, analytics or service providers use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer and track utilization of the website.
We may collect information about your computer, including where available your IP address, operating system and browser type. We use “cookies” to remember your settings and for authentication. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to deliver personalized experience on our site. Cookies will not be used to store personally identifiable information.
We employ industry standard administrative, physical, and technical measures designed to safeguard and protect information under our controlled authorized access, use, and disclosure.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
For all services that EHE delivers over the internet, industry standard safeguards are implemented. EHE protects your data using both server authentication and data encryption technology. Access to your personal information is restricted to only authorized EHE employees and certain authorized partners involved in the delivery of our services.
While we use encryption to protect sensitive electronic information, we also protect your information offline. Only employees who need the information to perform a specific, necessary function are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
LINKS TO OTHER WEBSITES
EHE’s website is not intended for use by children and will not knowingly collect any personal information from persons under the age of 13. If you are the legal guardian of a child under the age of 13 and believe that we have somehow inappropriately collected any personal information from said child, please contact us immediately.
YOUR ACCESS TO AND CONTROL OVER INFORMATION
You control who can access your personal health information. By default, you are the only user who can view your information. If you choose to, you can share your information with others.
Only physicians and/or health care providers can upload data onto your Online Medical Record on the Web Site. If there is an omission, error, or issue with the data in your Online Medical Record, immediately contact your physician and health care professionals.
EHE will not sell, rent, or share your information (identified or de-identified) without your explicit consent, except when EHE believes it is required to do so by law.
You can completely delete your information at any time. Such deletions will take immediate effect in your account, although backup copies of deleted information may persist for a short time. Since deleted data will not be restored, you may want to print information before deleting it.
Privacy & Security Officer
600 Fifth Avenue, 5th Floor
New York, NY 10020