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Are You Overlooking a Costly Patient Experience Problem in Your Primary Care Benefits?

Are You Overlooking a Costly Patient Experience Problem in Your Primary Care Benefits?

by EHE Health | Mar-Wed-2026 | Prevention Strategy, Primary Care

With primary care practices receiving an average NPS of -1.2, employers have good reason to believe their people are having poor experiences with their PCPs—and that could be costing employers millions.

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