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Your Preventive Care Program Has a Patient Experience Problem—And It’s Costing You

Your Preventive Care Program Has a Patient Experience Problem—And It’s Costing You

by EHE Health | Mar-Wed-2026 | Prevention Strategy, Primary Care

Back to The Prevention Perspective Your Preventive Care Program Has a Patient Experience Problem—And It’s Costing You Here’s an uncomfortable data point: the average Net Promoter Score for primary care in the United States is -1.2. To put that in context, great...

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